Refund policy

Effective Date: September 1, 2025
Last Updated: September 21, 2025

At Grove of Magic: The Enchanted Willow Astrology, we value transparency and fairness with our clients. Please read our return and refund policy carefully before purchasing.

1. Customized Digital Products

  • All astrology readings, charts, reports, or other customized digital products are created specifically for you.

  • Under U.S. law and EU/UK consumer protection directives, customized digital goods delivered in a completed format are not eligible for return or refund once the encrypted document has been provided.

  • By completing your purchase, you acknowledge and agree that once the customized product is delivered, it cannot be returned, canceled, or refunded.

2. Refunds Prior to Delivery

  • If you wish to cancel your order before the encrypted documents are delivered, you may request a refund.

  • To do so, please email support@groveofmagic.com with your order details.

  • Refunds will be processed back to the original payment method within a reasonable timeframe.

3. Commercial Use Restrictions

  • Purchase of any astrology product or consultation does not grant rights for commercial use.

  • This includes, but is not limited to, publishing or using content (charts, readings, interpretations, or materials) on:

    • Social Media Platforms: YouTube, TikTok, Instagram, Facebook, blogs, or similar outlets.

    • Written/Printed Materials: Articles, books, digital publications, or promotional documents.

    • Web Content: Websites, HTML pages, or marketing platforms.

  • All products are licensed for personal, non-commercial use only. Unauthorized use, reproduction, or distribution of our content is strictly prohibited and may result in legal action.

  • Commercial usage rights may be purchased separately for an additional fee. To request commercial usage rights and begin the negotiation process for pricing and permitted use, please contact support@groveofmagic.com.

4. Compliance with Consumer Rights

  • This policy complies with the Consumer Rights Act 2015 (UK), the Consumer Rights Directive (EU), and applicable U.S. consumer protection laws.

  • Nothing in this policy affects your statutory rights.

5. Contact Information

If you have questions about this policy or your purchase, please contact us:
📧 support@groveofmagic.com